Privacy Policy - Personal Data Protection as of 09/17/2020


1. Object

This privacy policy and protection of personal data is an integral element of the General terms and conditions of use.

In accordance with law n° 78-17 of January 6, 1978 relating to data processing, files and freedoms and the General Regulation on the Protection of Personal Data n ° 2016/79 of April 27, 2016, our privacy policy provides you details on how we collect and process your personal data through your use of our website : https://en.conv2pdf.com/

The privacy policy implemented by Ichwa is governed by the conditions set out below.

2. Definitions

Personal Data: any information concerning an identified or identifiable natural person. Is deemed to be an "identifiable natural person" a natural person that can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements specific to their physical, physiological, genetic, psychic, economic, cultural or social identity.

Processing of personal data: any operation or set of operations carried out or not by the use of automated processes and applied to personal data or sets of data, such as collection, recording, organization, structuring, preservation, adaptation or modification, extraction, consultation, use, communication by transmission, distribution or any other form of provisioning, reconciliation or interconnection, limitation, deletion or destruction.

Cookie: a cookie is an information placed on a user's hard drive by the server of the website he is visiting. It contains several data: the name of the server which deposited it, an identifier in the form of a unique number, possibly an expiration date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and save information.

3. Collection of personal data

As part of the management and operation of the website, in its capacity as data controller under the Data Protection Act of January 6, 1978, as amended, Ichwa may collect the personal data of its users.

Ichwa attaches great importance to respecting privacy and takes all necessary measures to ensure the confidentiality and security of users' personal data. To this end, Ichwa invites Users to read this privacy policy in order to be informed of the procedures for processing their personal data and their rights.

Consequently, Ichwa commits to comply with the provisions of the legislation concerning the protection of personal data and in particular to ensure compliance with the reporting formalities required by the Data Protection Act of January 6, 1978, as amended. The processing of Users' personal data has been the subject of a declaration to the National Data Protection Commission under number 1346138.

4. Identity of the data controller

The person responsible for collecting and processing your Data is the company Ichwa SARL, with a capital of 10,000 euros, whose head office is located at 8 chemin Dou Sarpout, 33610 Cestas, France, registered in the Bordeaux Trade and Companies Register under number B 524 255 007, represented by Ms. Assmae TANTAOUI, in her capacity as Manager.

5. Recipients of personal data

The personal data of Users are collected and processed by Ichwa. They can be transmitted to subcontracting companies which Ichwa can consult within the framework of the execution of its services.

Ichwa does not assign or rent personal data to third parties for commercial or marketing purposes.

Apart from these hypotheses, the disclosure of personal data to third parties can only take place in the following cases:

  • with their authorization;
  • at the request of the legally competent authorities, upon judicial requisition, or in the context of legal proceedings.

6. Nature of the personal data collected and its purposes

6.1 Data relating to the original files

To improve the quality of the Service and adapt it to the needs of Users, we are required to save data relating to the converted files, namely: the date and time of the conversion, the name of the file, its size, its type as well as the conversion time and the error message in case of failure.

Ichwa does not handle or save any data relating to the content of the files processed.

6.2 Email addresses

The email addresses sent using The contact form are used exclusively to respond to your emails. In any case, they are not or will not be used for another purpose or transmitted to a third party.

The email addresses communicated by the User while using the option to share PDF files are exclusively used first, to transmit information relating to the shared PDFs to the User and second, to transmit the PDF download link to his contacts and at his request. In any case, they are not and will not be used for another purpose or transmitted to a third party.

In addition, certain data are collected automatically due to the actions of the User on the website (see the paragraph "Use of cookies").

6.3 Connection data

As soon as the User clicks on the "Share" button and pursuant to Decree No. 2011-219 of February 25, 2011 relating to the storage and communication of data allowing the identification of any person who contributed to the creation of a content posted online, Ichwa collects the following data:

  • The identifier of the connection at the origin of the communication;
  • The identifier assigned by the information system to the content, object of the operation;
  • The types of protocols used for connection to the service and for the transfer of content;
  • The nature of the operation.

In addition, certain data are collected automatically due to the actions of the User on the website (see the paragraph "Use of cookies").

7. Use of the services of external service providers

Ichwa relies on external providers to:

  • Store the data relating to the original files,
  • Host the website,
  • Send transactional emails necessary for the proper functioning of its service.

Ichwa selected the OVH provider and chose, for the storage of data relating to the original files, hosting servers that are exclusively located within the European Union. Ichwa commits to not transfer data outside the European Union.

OVH's personal data protection policy is available at the following address: https://www.ovh.com/fr/protection-donnees-personnelles/.

The hosting of the website is ensured by the service provider Vultr whose confidentiality policy is available at the following address: https://www.vultr.com/legal/gdpr/.

The action of sending transactional emails is provided by the provider Mailgun, whose privacy policy is available at the following address: https://www.mailgun.com/gdpr/.

8. Duration of storage of personal data

Ichwa keeps personal data in a secure environment for the time necessary to achieve the purposes for which it was collected.

In accordance with the obligations imposed by the terms of Decree No. 2011-219 of February 25, 2011 relating to the storage and communication of data allowing the identification of any person who contributed to the creation of online content, all data of connection that are available to Ichwa will be kept for a period of one year.

9. Personal Data Security

Ichwa has taken all necessary precautions to preserve the security and confidentiality of personal data and prevent it from being distorted, damaged or communicated to unauthorized third parties.

Among these measures:

  • Multi-level firewalls,
  • 2 different anti-virus,
  • Encrypted data transmission using HTTPS technology over the entire connection.

In addition, to guarantee confidentiality and security, the original files are deleted automatically and immediately after their conversion.

As for the PDF files obtained, they are deleted after 15 to 20 minutes and no personal data concerning its content is saved or transmitted to a third party. However, if the User clicks on the "Share" button after the conversion, the PDF file is saved in an encrypted manner for a default duration of 7 days starting the day of the conversion or for the duration selected by the User.

Additional security is provided by the website's own cookies. Indeed, using these technical cookies combined with other control of security, helped us design a system that allows the PDF file to only be downloaded by the person who performed the conversion. For your own security, disabling these cookies will make it impossible to download any file.

10. Use of Cookies

In accordance with the CNIL's deliberation n ° 2013-378 of December 5, 2013, Ichwa informs the Users that cookies record certain informations which are stored in the memory of their hard disk. The purpose of these cookies is to facilitate navigation on the website, to perform the Service provided, to measure the audience of the website, to display advertising or even to allow the sharing of pages of the website.

10.1 Types of cookies used

- Technical cookies:

Technical cookies have the exclusive purpose of allowing and facilitating navigation on our website and Use of the Service. Indeed, these cookies make it possible to recognize you, to signal your passage on pages and thus to improve your comfort of navigation: adapt the presentation of the website to the display preferences of your device (language used, resolution of 'display), memorize the information relating to a form that you have filled out on the website.
Technical cookies also make it possible to implement security measures as indicated in the paragraph "Personal Data Security"

Without these technical cookies, users cannot use the website and the Service normally. Thus, they cannot be deactivated or configured; otherwise they will no longer be able to access the website and / or the Service.

- Audience measurement cookies:

Audience measurement cookies make it possible to measure the audience for the various content and sections of the Site, in order to improve their functioning by carrying out analysis of page traffic, by monitoring opening rates, rates clicks and bounce rates at an individual level.
These cookies also allow, if necessary, to detect navigation problems and therefore improve the ergonomics of our service.
These cookies only produce anonymous statistics and traffic volumes, excluding any individual information.

- Advertising cookies:

Advertising cookies are issued by the partners in the advertising spaces of the website. The use of these spaces contributes to the financing of the Service that Ichwa places at your disposal.
These cookies are placed by our partners in the context of advertising partnerships under which the management companies can collect data concerning the content viewed on the website, in compliance with the provisions of the Data Protection Act. These cookies allow first of all to count the total number of advertisements displayed in the advertising spaces, to identify these advertisements, to count the number of users who clicked on each advertisement and, if necessary, the subsequent actions carried out by these users on the pages to which these advertisements lead, in order to calculate the sums due to the actors in the advertising distribution chain and to compile statistics.
These advertising cookies also make it possible to adapt the advertising content displayed on your device in our advertising spaces, depending on the navigation of your device on our website or, if necessary, according to the location data transmitted by your device with your prior agreement. These cookies can finally make it possible to adapt the advertising content displayed on your device in our advertising spaces according to the personal data that you could have voluntarily provided (advertising targeting).

- « Social network » cookies:

We may include on the website, computer applications from third parties, which allow you to share content from the website with other people or to make known to these other people your consultation or your opinion concerning a content of the website. This is particularly the case for the "Share", "Like" buttons from social networks such as Facebook "Twitter", "LinkedIn", "Viadeo", etc.

If you do not want the social network to link the information collected through our website to your user account, you must first log out of the social network.
We invite you to consult the privacy policies of these social networks in order to be aware of the purposes of use, in particular advertising, of the navigation information that they can collect using these application buttons.

10.2 Consent Management

We participate in IAB Europe's transparency and consent framework and comply with its specifications and guidelines. To this end, we use the Consent Management Platform (CMP) from Sourcepoint Technology Inc, 228 Park Ave S #87903, New York 10003-1502, United States, as a subcontractor. In accordance with the IAB Europe Transparency and Consent Framework, Sourcepoint is identified as IAB Europe ID #6. Sourcepoint's CMP allows you to grant us data protection compliant consent to process your data and to revoke such consent at any time. You may also object to the processing of data based on our legitimate interest.

Here you will find an overview of your setting options, the purposes and the third parties involved: Privacy Manager.

More information on data protection and the CMP is available on the Sourcepoint website: https://www.sourcepoint.com/privacy-policy

11.Users Rights

11.1. Right of access and modification of data

In accordance with the regulations, the User has the right to access and rectify data of a personal nature, which allows him to have data corrected, completed, updated or deleted that is inaccurate, incomplete, ambiguous, out of date or whose collection, use, communication or conservation is prohibited.

The User also has the rights to request the limitation of processing, and to object for legitimate reasons to the processing of his personal data.

11.2. Right to limit processing

The User also has the right to request the limitation of processing, and to object for legitimate reasons to the processing of his personal data in the following cases:

  • During the period of verification of the accuracy of his personal data;
  • When the processing is unlawful and the User opposes its erasure and demands instead the limitation of their use;
  • When, at the end of the retention period, the personal data are still necessary for the User for the establishment, exercise or defense of legal claims;
  • When processing has been limited and personal data may, with the exception of retention, only be processed with the consent of the data subject, or for the establishment, exercise or defense of rights in justice, or for the protection of the rights of another natural person or legal entity, or for important reasons of public interest for the Union or for a Member State.

11.3. Right of deletion

The User has the right to obtain, as soon as possible, the erasure of his data, when he has withdrawn his consent to the processing, when he opposes it, when the data is no longer necessary with regard to the purposes of the processing, when they have been unlawfully processed, or when they have to be erased under a legal obligation, except in certain cases.

11.4 Right to portability

The User has the right to request and receive personal data concerning him and this in a structured, commonly used, machine-readable and interoperable format, and to transmit them to another controller without the initial controller being an obstacle.

11.5 Right to object

The User has the right to object to the processing of data at any time, when this is necessary for the performance of a task of public interest or for the purposes of the legitimate interests of the controller. It can also oppose the processing done for prospecting purposes.

The User also has the right to request the limitation of processing, and to object for legitimate reasons to the processing of his personal data.

Where applicable, the User may request the portability of his data, or, when the processing is based on legal consent, withdraw his consent at any time.

The User can exercise its rights by sending an email to contact@conv2pdf.com or by mail to:

Ichwa SARL - 8 Chemin Dou Sarpout 33610 Cestas – France

The request must be accompanied by a photocopy of a valid identity document. We remind you that abusive requests are punishable by law.

In the case of Cookies, you can also exercise these rights directly. You have direct means of opposition specified in the paragraph Managing Cookies.

The User may, in the event of a dispute, lodge a complaint with the CNIL. Their contact details appear at their Internet address: https://www.cnil.fr/

12.Changes to the privacy policy

Ichwa reserves the right to modify this privacy policy in order to comply with changes in laws and regulations in force.

Any modification to this policy by Ichwa, will be updated on the website.

The User is requested to regularly consult this policy in order to be aware of any update or modification.

If any of the clauses of this Policy is declared null and void or contrary to the regulations, it will be deemed unwritten but will not invalidate the other clauses of the policy.

13. Contact

Any question concerning the Personal Data Protection Policy of Conv2pdf.com can be sent by email to contact@conv2pdf.com