Privacy Policy - Personal Data Protection as of 06/18/2018

1. Object

This Privacy and Protection Policy of personal data is an integral part of the General Conditions of Use.

In accordance with the French Data Protection Act no. 78-17 of January 6, 1978 and the French Data Protection Act no. 2016/79 of April 27, 2016, our privacy policy provides you with details on how we collect and process your personal data through your use of our website:

The Privacy Policy established by Ichwa is governed by the following terms and conditions.

2. Definitions

Personal Data: any information relating to an identified or identifiable physical person; an "identifiable physical person" is a physical person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, ID number, location data, online ID, or to one or more elements specific to his physical, physiological, genetic, psychological, economic, cultural or social identity.

Processing of personal data: any operation or set of operations performed or not performed using automated processes and applied to data or personal data sets, such as collection, recording, organization, structuring, preservation, adaptation or modification, extraction, dissemination, consultation, use, communication by transmission, dissemination or any other means of form of availability, linking or interconnection, limitation, deletion or destruction.

Cookie: a cookie is a small piece of data delivered on the hard drive of an Internet user by the server of the site he visits. It contains several informations: the name of the server which delivered it, an identifier as a single number, possibly an expiration date. This information is sometimes stored on the computer in a simple text file to which a server accesses to read and save informations.

3. Collecting personal data

In the context of the management and operation of the Site, in its capacity as data controller under the Data Protection Act of 6 January 1978, as amended, Ichwa may collect the personal data of its users.

Ichwa attaches great importance to privacy and takes all necessary measures to ensure the confidentiality and security of users’ personal data. To this end, Ichwa invites Users to take note of this privacy policy in order to be informed of their rights and how their data will be processed.

Consequently, Ichwa is committed to complying with the provisions of the legislation relating to the protection of personal data and in particular to ensure compliance with the formalities of declaration required by the Data Protection Act dated 6 January 1978, such as modified. The processing of the User's personal data has been the subject of a declaration to the National Commission for Data Protection and Liberties (CNIL-France), under the number 1346138.

4. Identity of the data controller

The responsible for the collection and processing of your Data is the company Ichwa SARL, capitalised at 10,000 euros, having its registered office at 8 chemin Dou Sarpout, 33610 Cestas, France, inscribed in the register of commerce and companies of Bordeaux with the number B524 255 007, represented by Mrs Assmae TANTAOUI, in her capacity as Manager.

5. Recipients of personal data

Users' personal data is collected and processed by Ichwa. They can be passed on to the subcontracting companies that Ichwa can call upon in the context of the execution of its services.

Ichwa will not transfer or rent personal data to third parties for commercial or marketing purposes.

Apart from these hypotheses, the disclosure of personal data to third parties may intervene only in the following cases:

  • with their authorization;
  • at the request of the competent legal authorities, upon judicial requisition, or in the context of judicial litigation.

6. Nature of the personal data collected and their purposes

6.1 Original File Data

To improve the quality of the Service and adapt it to Users' needs, we are required to back up data relating to the converted files, namely: date and time of the conversion, the name of the file, its size, its type as well as the conversion time and the error message in case of failure.

Ichwa does not manipulate or save any data relating to the content of the files processed.

6.2Email addresses

The email addresses sent through the contact form are exclusively used to answer your emails. Under no circumstances are they used or will be used for any other purpose or transmitted to a third party.

In addition, some data are collected automatically as a result of the actions of the User on the Site (see the paragraph "Why does Ichwa use cookies?").

7. Use of outside service providers

Ichwa relies on external service providers to:

  • Storage of data relating to the original files,
  • Hosting of the Site,
  • The sending of transactional emails necessary for the proper functioning of its service.

Ichwa selected the OVH provider and made the choice, for the data storage relating to original files, of hosting servers located exclusively within the European Union. Ichwa is committed not to transfer the data outside of the European Union.

OVH's privacy policy is available at the following address:

The hosting of the Site is provided by the provider Vultr whose privacy policy is available at

The sending of transactional emails is ensured by the provider SendInBlue whose privacy policy is available at the following address:

8. Retention period for personal data

Ichwa keeps personal data in a secure environment as long as necessary to achieve the purposes for which they were collected.

Personal data are thus kept for a period of one year and one month as from the day the file was converted. After this period, a process of anonymization is executed on any personal data.

9. Personal Data Security

Ichwa has taken all necessary precautions to preserve the security and confidentiality of personal data and prevent it from being distorted, damaged or communicated to unauthorised third parties.

Among these measures:

  • Multi-level firewalls,
  • 2 different anti-virus,
  • Encrypted data transmission using HTTPS technology over the entire connection chain.

In addition, to ensure confidentiality and security, the original files are immediately and automatically deleted after conversion. As for the PDF files obtained, they are deleted after 15 to 20 minutes and no personal data concerning their contents is saved or transmitted to a third party.

Additional security is provided by the site's own cookies. Indeed, with the help of these technical cookies combined with other security controls, we have created a system to allow the PDF file to be downloaded only by the person who performed the conversion. For your own security, disabling these cookies will cause inability to download any file.

10. Use of Cookies

In accordance with CNIL deliberation n° 2013-378 of December 5, 2013, Ichwa informs Users that cookies save certain information that is stored in the memory on their hard drives. The purpose of these cookies is to facilitate browsing on the Site, to perform the Service provided, to measure the Site's audience, to display advertising or again to allow the pages of the Site to be shared.

10.1 Types of cookies used

- Technical cookies:

The exclusive purpose of technical cookies is to allow and facilitate browsing on our Site and the Use of the Service. Indeed, these cookies allow in particular to recognize you, to indicate your passage on such or such page and thus to improve your browsing comfort: adapt the presentation of the Site to the display preferences of your terminal (language used, display resolution), store the information relating to a form that you have completed on the Site.
Technical cookies can also be used to implement security measures as indicated in the "Personal Data Security" paragraph.

Without these technical cookies, users cannot use the Site and the Service normally. Therefore, they cannot be disabled or set under penalty of no longer being able to use them or access the Site and/or the Service.

- Cookies for audience measurement:

Audience measurement cookies make it possible to measure the audience of the various contents and sections of the Site, in order to improve its operation by carrying out analyses of page traffic, by monitoring opening rates, click rates and rebound rates at the individual level.
These cookies also allow, if necessary, to detect navigation problems and consequently to improve the ergonomics of our service.
These cookies only produce anonymous statistics and volumes of attendance, to the exclusion of any individual information.

- Advertising cookies:

Advertising cookies are issued by the partners regulated in the advertising spaces of the Site. The exploitation of these spaces contributes to the financing of the Service that Ichwa puts at your disposal.
These Cookies are placed by our partners within the framework of advertising partnerships under which the regulatory authorities may be led to collect data concerning the content consulted on the Site, in compliance with the provisions of the Data Protection and Civil Liberties Act. These cookies allow first of all to count the total number of ads displayed in the advertising spaces, to identify these advertisements, to count the number of users who clicked on each ad and, if applicable, subsequent actions carried out by these users on the pages to which these advertisements lead, in order to calculate the sums due to the actors of the advertising distribution chain and to establish statistics.
These advertising cookies also make it possible to adapt the advertising content displayed on your computer in our advertising spaces, according to the browsing of your computer on our site, or even if necessary, according to the location data transmitted by your computer with your prior consent. Finally, these cookies can allow you to adapt the advertising content displayed on your computer in our advertising spaces according to the personal data that you may have voluntarily provided (advertising targeting).

- "social networks" Cookies:

We may include on the Site, computer applications from third parties, which allow you to share content from the Site with other people or to make known to these other people your consultation or your opinion concerning content of the Site. This is particularly the case for the "Share", "Like" buttons, which come from social networks such as Facebook "Twitter", LinkedIn", "Viadeo", etc.

If you do not want the social network to link information collected through our Site to your user account, you must first log out of the social network.
We invite you to consult the privacy policies of these networks in order to become acquainted with the purposes of use, in particular advertising, of the browsing information that they can collect through these application buttons.

10.2 Cookies management

By using the site, you consent to the use of the above cookies. You can however choose at any time to disable all or part of these cookies.
For that several possibilities are offered to you. Any settings you may make may affect your use of the Internet and the Site and your access to certain services that require the use of cookies. You may choose at any time to express and modify your wishes regarding cookies, by the means described below, with the exception of technical Cookies necessary for the operation of the Site and the Service as indicated in the paragraph entitled " Technical cookies ".

Your agreement is only valid for 13 months from the date the cookie was first placed on your computer, regardless of the number of visits to the Site which cannot have the effect of prolonging this duration. At the end of this period, your agreement will be solicited again during your browsing on the Site.

Reject or delete cookies via your browser software:

Depending on the browser used by users, the methods for deleting cookies are the following:

On Internet Explorer:

On Firefox:

On Safari:

  • Click on the Edit icon, select the Preferences menu.
  • Click on Security and then on Display cookies.
  • Select the cookies to refuse and click on delete.
  • Or follow this link:

On Google Chrome :

On Opera :

Reject or delete an audience measurement cookie:

If you do not want the Site to store cookies in your browser for the purposes of audience measurement, you can click on the following deactivation link which will save a cookie in your browser for the sole purpose of deactivating it:

Reject an advertising cookie:

These Cookies for advertising purposes are placed by third party service providers. You can click on the following links to learn more about their practices and make your choice:

Reject a cookie issued by a social network:

If you do not wish our Site to store Cookies in your browser at this end, you can click on the disabling links of these following cookies that will so prevent any interaction with the social network(s) concerned. It is specified to the users that the following list is not exhaustive.

11. Rights of Users

11.1 Right of access and rectification of data

In accordance with the regulations, the User has a right of access and rectification data of a personal nature which enable him to have his personal data rectified, supplemented or deleted data that are inaccurate, incomplete, ambiguous, out of date, or for which the collection, use, disclosure or retention is prohibited.

The User also has the right to request processing restrictions, and to object on legitimate grounds to the processing of his/her personal data.

11.2 Right to limitation of treatment

The User also has the right to request processing restrictions, and to object on legitimate grounds to the processing of his/her personal data in the following cases:

  • During the period of verification of the accuracy of personal data on concerning him/her;
  • Where the processing is unlawful and the User opposes their deletion and demands to instead the limitation of their use;
  • Where at the end of the storage period the personal data are still necessary for the User to establish, exercise or defend rights by justice;
  • Where processing has been limited and personal data may not, with the exception of storage, be processed only with the consent of the person concerned, or for the establishment, exercise or defence of rights in legal proceedings, or for the protection of rights of another natural or legal person, or for important reasons of interest of the Union or of a Member State.

11.3 Right to erase

The User has the right to obtain, as soon as possible, the deletion of his data, when he has withdrawn his consent to the processing, when he objects to it, when the data are no longer necessary for the purposes of the processing, when they have been unlawfully processed, or when they must be deleted pursuant to a legal obligation, unless in some cases.

11.4 Right to portability

The User has the right to request and receive the personal data concerning him/her in a structured, commonly used, machine-readable and interoperable, and to transmit them to another controller without the controller of the initial processing impeding it.

11.5 Right of opposition

The User has the right to object at any time to the processing of data, when the latter is necessary for the performance of a mission in the public interest or for the purposes of legitimate interests of the controller. He may also object to processing for the purposes of prospecting.

The User also has the right to request processing restrictions, and to object on legitimate grounds to the processing of his/her personal data.

Where applicable, the User may request the portability of his data, or, where the legal basis of the processing is consent, withdraw its consent to any time.

The User may exercise his rights by sending an email to or by mail to :

Ichwa SARL - 8 Chemin Dou Sarpout 33610 Cestas - France

The application must be accompanied by a photocopy of compliant and valid identity document. We remind you that abusive requests are punished by law.

In the case of Cookies, you can also exercise these rights directly.You have direct means of objection specified in the Cookie Management section.In the event of a dispute, the User may file a complaint with the CNIL, whose contact details can be found at the Internet address

12. Privacy Policy Changes

Ichwa reserves the right to change the present privacy policy in order to comply with changes in applicable laws and regulations.

Any changes by Ichwa to this policy will be updated on the Site.

The User is invited to regularly consult the present policy in order to take knowledge of any updates or changes.

If any provision of this Policy is found to be invalid or inconsistent with the regulations, it will be deemed unwritten but will not result in the nullity of the other clauses of the policy.

13. Contact

Any questions regarding's Privacy Policy can be sent by email to