Emails: multiple recipients and new sending provider

May 2, 2020

At the end of 2017, we replaced our old email provider (MailJet) with SendInBlue. Since then, we have gained considerable stability and continuity of service in our dispatch of documents, achieving a deliverability rate of around 97%.

However, several users notified us that their emails were not received. These emails, which were all reported as delivered by SendInBlue, had nothing in common, except perhaps the fact that many were sent from ‘’ email addresses. Ignoring the reasons behind these problems and the quantity of emails affected, we decided to get on the front foot and migrate our dispatches to another provider.

MailGun, the world’s leading third-party email service, is the provider we now work with. Our delivery rate remains very high and the security and confidentiality of our users' data is much more reliable than before. We will, however, remain alert to any negative feedback from our users and have decided to keep SendInBlue as a backup option and alternative, should any abrupt problems arise with MailGun.

Still in relation to emails, we took advantage of this opportunity to add the option for users to send a PDF to multiple recipients at once. All you need to do is enter the various email addresses in the designated field, making sure to separate each recipient with a comma ‘,’ or semicolon ‘;’.

PDF sharing and other website improvements

Apr 17, 2020

After 2019 was marked by many technical changes, 2020 starts with very interesting features. Indeed, one of the important feature that was added is the possibility of sharing the created PDF. This feature completes the option of sending the PDF by email. In addition, there are other new features which are part of a process to continuously improve the website. This is implemented in order to offer our users an efficient and secure application at all time. See more

Improving the availability of the Front Office

Dec 14, 2019

We have just activated the "health check" option on the Load Balancer of Front Office servers. This system based on AWS Route 53 allows us to redirect the user to the Front Office server that’s closest to his location.

With this new feature, this redirection now takes into account the advanced state of the server which prevents the user from being sent to an unhealthy system.

With that in mind, other improvements will follow in order to improve the reliability of this operating chain.

Server upgrade

Aug 26, 2019

After starting the upgrade a few weeks ago, today, we have finished upgrading all of our servers hosting the Front Office part of the website. Indeed, the new servers which are up to 50% more powerful than the previous ones, will allow the operation of the service to become even more fluid.

TLS 1.3 for improved security of file transfer

Apr 28, 2019

Always striving to provide our users with the best possible security, we are pleased to announce the activation of the TLS 1.3 protocol on our site. This new protocol which was only just validated a few weeks ago enables you to encrypt your data better and speeds up your data exchanges with our site.

At the same time, we have disabled the old TLS 1.0 and TLS 1.1 protocols which are starting to show a lot of signs of weakness. We also took this opportunity to further improve the technical basis of the website.

We would like to remind you that has been awarded the highest "A+" rating by ssllabs for its HTTPS configuration.